Wednesday, 2011-10-19

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GmeHi there, When using Mantis v 1.2.3 schema 183 we are seeing lots of “Invalid security token” errors. Google produces links to forums in mantis saying this is if fixed in previous versions. Is this the session timing out and therefore could we resolve by increasing the session time in php?05:12
GmeI am going to try increasing session.gc_maxlifetime05:28
Gmewill see how that goes05:28
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DavidincHello :)08:54
DavidincI have a problem to trace a deleted issue by one of our service agent??? There are no records on the database "mantis_bug_history_table" is there anyway I can trace who is the responsible person.08:56
dhx1Davidinc: web server logs only I'm afraid08:57
dhx1Davidinc: search for "bug_delete", check the IP and then compare that IP to other activity to narrow down the person responsible08:57
dhx1Davidinc: have to go for now, hope that helps08:58
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Davidincdhx1: tnx08:58
Davidincfrom where I can search "bug_delete?"?09:00
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jreeseDavidinc: look in your web server's access.log, eg, with apache on linux, it's at /var/log/apache2/access.log09:09
Davidincjreese: I'm doing that wait09:20
DavidincYap that helps a lot thanks09:33
jreeseyou're welcome09:34
jreeseDavidinc: do note that you can modify the access threshold for deleting bugs, so that only high-level users can do that09:34
DavidincYes I know09:43
jreeseok09:44
Davidincwe have four Incident managers and One administrator which is me09:44
DavidincThanks to you we know how did it by tracing his IP Address09:45
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nancy83Hello.15:09
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nancy83How do I create custom category. Currently I can only select '[all projects] General'?15:11
nancy83*when reporting an issue.15:11
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