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| bezourox | Hi, is there any one here ? | 08:51 |
|---|---|---|
| bezourox | good yeah :) | 08:51 |
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| dregad | bezourox, what can i do for you | 10:15 |
| bezourox | hum a little thing | 10:37 |
| bezourox | we created an account on mantis | 10:37 |
| bezourox | and few weeks later, the user change | 10:37 |
| bezourox | so, we just have change the mail address | 10:38 |
| bezourox | now, the use is not able to reset its password | 10:38 |
| bezourox | is it a bug ? is there a solution ? | 10:38 |
| bezourox | we would like to delete/recreate this account | 10:38 |
| bezourox | but with this method, we fear the user can't see its old tickets | 10:39 |
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| dregad | bezourox, you're correct, if you delete and recreate the account it will have a different id and therefore the user will lose their history | 12:03 |
| dregad | with regards to resetting the password, I don't see why it does not work. Is the e-mail address correct ? if you reset the password (as admin), do they receive the confirmation e-mail ? | 12:05 |
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| Paul_46 | moo | 16:33 |
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