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ToffeePops | Paul_46: Hi Paul, I am wondering if you are the same Paul that replied to a question of mine a few days ago, then disconnected before I could reply... | 14:48 |
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ToffeePops | I am having trouble with slow notes inserting into mantis | 14:49 |
ToffeePops | s/inserting/insertion/ | 14:49 |
Paul_46 | probably | 14:56 |
Paul_46 | did I say do you have it set to send emails via cron job? | 14:57 |
ToffeePops | Hi Paul. We have approx 5255 mantis issues and number of notes approx 11600. | 15:05 |
ToffeePops | Paul_46: I'm not aware that we send mails via separate cron jobs - we pretty much use mantis 'out of the box' so other than setting mail server, port etc the settings will be defaults. We seem to get notifications pretty quickly (well within a minute or so of a change). | 15:05 |
ToffeePops | So that doesn't sound like a deferred cron job... or is cron running every minute? | 15:06 |
Paul_46 | in which case | 15:32 |
Paul_46 | it' probably being slow adding the notes | 15:32 |
Paul_46 | because it's sending out one of more mails [or failing to send] | 15:32 |
Paul_46 | obvious one for the 'failing to send bit' - under /admin there's a testmails or something php file | 15:32 |
Paul_46 | that shows a list of any mails stuck in the queue | 15:32 |
Paul_46 | [in fact, think it's called mail queue or something] | 15:32 |
ToffeePops | Ok, thanks for the tip. I'm not aware of any email failures (but will check server). | 15:42 |
ToffeePops | However, our mail server is over SSL and external... so this may explain the sluggishness (if adding notes is dependent on sending emails 'inline'). | 15:43 |
ToffeePops | So basically if we enable emails via a cron job this won't slow down notes any more, but it will mean there could be quite a delay before notifications are sent? Bugger | 15:45 |
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