Sunday, 2012-08-12

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ToffeePopsHi, does mantis rely on any sort of external DTD? We had a brief network outage here and mantis has been inaccessible.14:08
ToffeePopsWe can get to login page but all logins are rejected14:08
ToffeePops"Your account may be disabled or blocked or the username/password you entered is incorrect."14:08
ToffeePopsMultiple users cannot login, including Administrator. Strangely our helpdesk managed to login to their account, but cannot create a new mantis issue.14:11
Paul_46dtd?14:45
Paul_46but no14:45
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ToffeePopsok14:47
ToffeePopsI thought that was far-fetched14:47
ToffeePopslooks now like we may actually have mysql issues but it is strangely coincidental that this is at the same time as internet outage14:48
Paul_46mysql probably triyng and failing to do a dns lookup maybe?14:49
ToffeePopshmmm maybe14:50
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ToffeePopsrebooting router didn't fix it... turns out we jumped to conclusions - mysql is fine (we tested direct), it is php-related.15:05
ToffeePopsSeems our php posts are broken, therefore we cannot login to mantis. Seems to be affecting other internal php pages of ours.15:05
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