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ToffeePops | Hi, does mantis rely on any sort of external DTD? We had a brief network outage here and mantis has been inaccessible. | 14:08 |
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ToffeePops | We can get to login page but all logins are rejected | 14:08 |
ToffeePops | "Your account may be disabled or blocked or the username/password you entered is incorrect." | 14:08 |
ToffeePops | Multiple users cannot login, including Administrator. Strangely our helpdesk managed to login to their account, but cannot create a new mantis issue. | 14:11 |
Paul_46 | dtd? | 14:45 |
Paul_46 | but no | 14:45 |
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ToffeePops | ok | 14:47 |
ToffeePops | I thought that was far-fetched | 14:47 |
ToffeePops | looks now like we may actually have mysql issues but it is strangely coincidental that this is at the same time as internet outage | 14:48 |
Paul_46 | mysql probably triyng and failing to do a dns lookup maybe? | 14:49 |
ToffeePops | hmmm maybe | 14:50 |
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ToffeePops | rebooting router didn't fix it... turns out we jumped to conclusions - mysql is fine (we tested direct), it is php-related. | 15:05 |
ToffeePops | Seems our php posts are broken, therefore we cannot login to mantis. Seems to be affecting other internal php pages of ours. | 15:05 |
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