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jgeorge_ | Hi Dregad, | 06:14 |
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jgeorge_ | Hi Dregad, can you help me to fix issues with email notifications? | 06:14 |
dregad | you need to know your smtp server config - seems like you dont | 06:33 |
dregad | does it ause authentication or not | 06:33 |
dregad | if yes, then set smtp_username and smtp_password | 06:33 |
dregad | if not, leave them blank | 06:33 |
dregad | regarding the log file, it goes wherever you tell it to in config_inc.php e.g. $g_log_destination = 'file:/tmp/mantis.log'; | 06:34 |
dregad | if you can't access your admin folder, then you need to check your installation - can't help you there | 06:35 |
dregad | finally, i don't use IIS at all so no help from me here either | 06:35 |
jgeorge_ | Dregad, i have a test PHP site, and i can send email successfully with same login details | 06:44 |
jgeorge_ | in log file i am getting "2012-08-15 14:48 IST mail password_reset=jgeorge@ongautomation.com" | 06:48 |
jgeorge_ | i changed config_inc.php file as $g_email_send_using_cronjob = ON; | 06:49 |
jgeorge_ | $g_phpMailer_method = PHPMAILER_METHOD_SMTP; , $g_smtp_host = 'mail.ongautomation.com'; $g_smtp_port = '25';$g_smtp_auth = false; $g_smtp_username = ''; $g_smtp_password = ''; | 06:50 |
jgeorge_ | it is sending successfully from test php and not from mantis | 06:51 |
jgeorge_ | i have SMTP server config correctly | 06:53 |
dregad | $g_email_send_using_cronjob = ON; ==> do you actually have a cron job picking up the emails and sending them ? | 06:59 |
dregad | if not set it to OFF | 06:59 |
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jgeorge_ | Dregad, can you send me a code where SMTPAuth = false? | 07:15 |
jgeorge_ | in email_api.php, it setting SMTPAuth= true, so how i can override it in config_inc.php? | 07:16 |
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jgeorge_ | Hi Dregad, i think my smtp server don't have any authentication. So how can set SMTPAuth= false? | 07:27 |
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dregad | there is no such thing as g_smtp_auth setting in mantis | 08:16 |
dregad | it is derived automatically from whether username is filled or not | 08:17 |
dregad | RTFM http://mantisbt.org/docs/master-1.2.x/en/administration_guide/admin.config.email.html | 08:17 |
jgeorge_ | this is my new config_inc.php | 08:20 |
jgeorge_ | $g_email_send_using_cronjob = OFF; $g_email_receive_own = ON;$g_send_reset_password = ON; $g_phpMailer_method = PHPMAILER_METHOD_SMTP; $g_smtp_host = 'mail.ongautomation.com'; $g_smtp_port = 25; $g_smtp_username = ''; $g_smtp_password = ''; $g_administrator_email = 'administrator@ongautomation.com'; $g_webmaster_email = 'administrator@ongautomation.com'; $g_from_name = 'Mantis Bug Tracker'; $g_from | 08:20 |
jgeorge_ | still i am not getting email from mantis, but i am getting from a test php | 08:20 |
jgeorge_ | i believe if smtp_username is blank it will not be a problem for SMTPAuth = true in email_api.pho? | 08:24 |
jgeorge_ | can u pls confirm? | 08:24 |
dregad | code is designed so that if no username is set then smtpauth=false | 08:25 |
jgeorge_ | ok i updated email_api.php and set SMTPAuth= false... but no emails | 08:25 |
jgeorge_ | i can see new entries in MySQL database table 'mantis_user_table', it sent an email for reset to selected user | 08:28 |
jgeorge_ | i spent too much time for this and it was highly helpful, if i get your direct email id or number to contact | 08:29 |
jgeorge_ | i am new to PHP, new to mantis and i dont know how to track this | 08:29 |
jgeorge_ | please help me...... | 08:30 |
dregad | listen man | 08:37 |
dregad | i do this on my free time | 08:37 |
dregad | and i have spent enough on this issue already | 08:38 |
jgeorge_ | i understand ... but... | 08:39 |
jgeorge_ | i am sure an expert like you can fix my issue in 5 minutes, if you can look into this issue seriously | 08:40 |
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