Wednesday, 2012-08-15

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jgeorge_Hi Dregad,06:14
jgeorge_Hi Dregad, can you help me to fix issues with email notifications?06:14
dregadyou need to know your smtp server config - seems like you dont06:33
dregaddoes it ause authentication or not06:33
dregadif yes, then set smtp_username and smtp_password06:33
dregadif not, leave them blank06:33
dregadregarding the log file, it goes wherever you tell it to in config_inc.php e.g. $g_log_destination = 'file:/tmp/mantis.log';06:34
dregadif you can't access your admin folder, then you need to check your installation - can't help you there06:35
dregadfinally, i don't use IIS at all so no help from me here either06:35
jgeorge_Dregad, i have a test PHP site, and i can send email successfully with same login details06:44
jgeorge_in log file i am getting "2012-08-15 14:48 IST mail password_reset=jgeorge@ongautomation.com"06:48
jgeorge_i changed config_inc.php file as  $g_email_send_using_cronjob = ON;06:49
jgeorge_ $g_phpMailer_method = PHPMAILER_METHOD_SMTP; ,    $g_smtp_host = 'mail.ongautomation.com';  $g_smtp_port = '25';$g_smtp_auth =  false;    $g_smtp_username = '';     $g_smtp_password = '';06:50
jgeorge_it is sending successfully from test php and not from mantis06:51
jgeorge_i have SMTP server config correctly06:53
dregad$g_email_send_using_cronjob = ON; ==> do you actually have a cron job picking up the emails and sending them ?06:59
dregadif not set it to OFF06:59
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jgeorge_Dregad, can you send me a code where SMTPAuth = false?07:15
jgeorge_in email_api.php, it setting SMTPAuth= true, so how i can override it in config_inc.php?07:16
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jgeorge_Hi Dregad, i think my smtp server don't have any authentication. So how can set SMTPAuth= false?07:27
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dregadthere is no such thing as g_smtp_auth setting in mantis08:16
dregadit is derived automatically from whether username is filled or not08:17
dregadRTFM http://mantisbt.org/docs/master-1.2.x/en/administration_guide/admin.config.email.html08:17
jgeorge_this is my new config_inc.php08:20
jgeorge_$g_email_send_using_cronjob = OFF;    $g_email_receive_own = ON;$g_send_reset_password = ON;       $g_phpMailer_method = PHPMAILER_METHOD_SMTP;     $g_smtp_host = 'mail.ongautomation.com';  $g_smtp_port = 25;    $g_smtp_username = '';     $g_smtp_password = '';  $g_administrator_email = 'administrator@ongautomation.com'; $g_webmaster_email = 'administrator@ongautomation.com'; $g_from_name = 'Mantis Bug Tracker'; $g_from08:20
jgeorge_still i am not getting email from mantis, but i am getting from a test php08:20
jgeorge_i believe if smtp_username is blank it will not be a problem for SMTPAuth = true in email_api.pho?08:24
jgeorge_can u pls confirm?08:24
dregadcode is designed so that if no username is set then smtpauth=false08:25
jgeorge_ok i updated email_api.php and set SMTPAuth= false... but no emails08:25
jgeorge_i can see new entries in MySQL database table 'mantis_user_table', it sent an email for reset to selected user08:28
jgeorge_i spent too much time for this and it was highly helpful, if i get your direct email id or number to contact08:29
jgeorge_i am new to PHP, new to mantis and i dont know how to track this08:29
jgeorge_please help me......08:30
dregadlisten man08:37
dregadi do this on my free time08:37
dregadand i have spent enough on this issue already08:38
jgeorge_i understand ... but...08:39
jgeorge_i am sure an expert like you can fix my issue in 5 minutes, if you can look into this issue seriously08:40
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