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| davidinc | dhx_m: Hi | 03:41 |
|---|---|---|
| davidinc | do you make any progress on the plugin Reminder | 03:41 |
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| davidinc | hi | 08:11 |
| davidinc | Anyosne know how to change due_date format from mysql. This how store the date eg: 1266307740 | 08:13 |
| davidinc | I want to calculate the time of the due_date | 08:16 |
| davidinc | for the Reminder purpose to give reminder before 2 day approach to due date | 08:17 |
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| davidinc | The notification mails are not easy to read. Sometimes the first line is misleading "this issue REQUIRES your feedback" ... even if it is not assigned to that handler | 09:19 |
| davidinc | More important is, to show the recent notes on top to avoid long scrolling. | 09:20 |
| davidinc | Are there already similar existing requests or patches for the Mantis system on www.mantisbt.org that cover this issue? | 09:20 |
| nuclear_eclipse | davidinc: that is configured based on the user's bugnote order preference | 09:20 |
| nuclear_eclipse | (bugnote order at least) | 09:21 |
| davidinc | Is it possible to arrange the recent notes on top | 09:23 |
| nuclear_eclipse | only by changing your preferred bugnote ordering | 09:24 |
| nuclear_eclipse | ie, if your preferred bugnote is newest last (default), that's how they will be printed in the email | 09:25 |
| davidinc | Were can I configure that | 09:26 |
| nuclear_eclipse | from the My Account link | 09:26 |
| davidinc | nuclear_eclipse: Ok | 09:26 |
| davidinc | What if I want only bug notes | 09:27 |
| davidinc | to print to email | 09:27 |
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| ZiNC | Hi | 15:08 |
| ZiNC | A new installation doesn't send emails for account creation/password reset, though check page says mail() is okay. What could be the problem? | 15:09 |
| rolfkleef | not sure which version you have, might be http://www.mantisbt.org/bugs/view.php?id=11394 ? | 15:16 |
| ZiNC | The current. | 15:18 |
| ZiNC | I.e., 1.1.8. | 15:19 |
| ZiNC | Behavior-wise it's all normal on the site, but nothing arrives to the target email address. | 15:20 |
| rolfkleef | are you able to check if the mail is processed at all by the mail server? (arrives at the mail server) | 15:23 |
| ZiNC | Outside of Mantis mail() works from the webserver to the target boxes. | 15:27 |
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| rolfkleef | ok, but it doesn't yet confirm that mantis delivers something to the mail server (which may not be right) or doesn't call mail() | 15:37 |
| rolfkleef | any changes to the mail config settings? | 15:38 |
| ZiNC | Not sure what Mantis does. | 15:38 |
| ZiNC | Docs say it uses PHPmailer, | 15:38 |
| ZiNC | though the test page mentions mail(). | 15:38 |
| ZiNC | No setting changes. | 15:38 |
| rolfkleef | looking up a 1.1.8 version on my disk... | 15:40 |
| ZiNC | Trying to find how it emails. | 15:40 |
| rolfkleef | have you set up any mail config? | 15:42 |
| ZiNC | You mean changing Mantis defaults? | 15:43 |
| rolfkleef | the default from address is noreply@example.com - maybe your mail server doesn't like that | 15:43 |
| rolfkleef | yes | 15:44 |
| ZiNC | I didn't change settings beyond the reply/from/etc. addresses. | 15:44 |
| ZiNC | Doesn't work both with the default @example.com and after I changed it. | 15:45 |
| ZiNC | The default setting is to use mail() with PHPmailer. | 15:45 |
| ZiNC | But there's some queue handling. | 15:45 |
| ZiNC | Any idea how that queue's managed? | 15:45 |
| rolfkleef | it's possible to do email sending via a cron job | 15:47 |
| rolfkleef | but AFAIK that's not the default setting | 15:47 |
| ZiNC | mail() does spooling anyway, or rather, the local mail server. | 15:47 |
| rolfkleef | default is $g_email_send_using_cronjob = OFF; | 15:47 |
| ZiNC | Yes. | 15:48 |
| ZiNC | I suspect there might be queueing regardless. | 15:48 |
| rolfkleef | again, that is why it's good to see if anything actually ends up in the mail server (and how) | 15:48 |
| ZiNC | The test function works. | 15:49 |
| ZiNC | the one at /admin/check | 15:49 |
| rolfkleef | I guess you tested it with your own email address? | 15:50 |
| ZiNC | Yes. | 15:51 |
| ZiNC | Trying to see now if the target domain matters. | 15:51 |
| rolfkleef | smtp host is ok? needs username+password? | 15:51 |
| rolfkleef | oh wait, that's if you use SMTP sending... | 15:52 |
| ZiNC | mail() works, so settings that far are OK. | 15:52 |
| ZiNC | I can't check beyond that as it's not my server. | 15:52 |
| ZiNC | The webserver, that is. | 15:52 |
| ZiNC | Started to get emails now... trying to figure out why and see if it works consistently. | 15:54 |
| rolfkleef | maybe some sort of grey listing along the way? | 15:54 |
| ZiNC | Could be example.com after all, | 15:55 |
| ZiNC | though I think I did try before with a real domain. | 15:55 |
| ZiNC | But let's see again... | 15:56 |
| rolfkleef | you could try to set $g_debug_email=<your address> to let any mail generated go to your address, and see how it works | 15:56 |
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| rolfkleef | good luck, I've got to go... | 15:56 |
| ZiNC | OK. | 15:56 |
| ZiNC | Thanks for the help. :) | 15:56 |
| ZiNC | Trying to confirm now the cause. | 15:56 |
| ZiNC | Yes, it appears to be a problem of using @example.com in the headers. | 16:01 |
| ZiNC | If default install doesn't ask to configure it, maybe it would make sense to have it automatically set to the domain. | 16:03 |
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