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| doktorbro | My crew was trying Mantis in early 2009 for 2 month. We gave up because It was too buggy to work with. What do you think, this is now less bugs or more features? We still need a php + mysql bug tracker for our projects. Should I give Mantis the second chance? All I need is fluid workflow *without* bug in daily operations. | 07:02 |
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| doktorbro | I remember it was a 1.2.x version | 07:03 |
| dhx1 | doktorbro: MantisBT 1.1.x and 1.2.x are vastly different | 07:07 |
| dhx1 | early 2009 would have been some of the RC builds of 1.2.x | 07:07 |
| dhx1 | and *much* has changed since then in terms of reliability | 07:07 |
| dhx1 | it's not perfect, but I can't see how there are any showstoppers for ordinary use | 07:07 |
| dhx1 | it may be a little different if you start using some older less-known features (built in time tracking vs the new Timecard plugin) | 07:08 |
| doktorbro | dhx1: Thank you. I think it was the first 1.2.0 we have been working with. I'm sure it was not an RC or beta. Maybe I'm wrong with the time. | 07:08 |
| dhx1 | however at least with MantisBT you can file a bug and get a response, or file a bug, submit a patch and have it committed to the repository :) | 07:09 |
| dhx1 | doktorbro: I was using a 1.2.x beta in early 2009 without issue | 07:09 |
| dhx1 | doktorbro: I did make some changes to it so that it was better suited to the task at hand (how I started developing for this project) | 07:09 |
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| doktorbro | dhx1: Nice to talk to the main developer. Is there a company behind you? | 07:11 |
| dhx1 | doktorbro: I just contribute as a hobby for now | 07:12 |
| dhx1 | doktorbro: and I am just one of the "main developers"... there are others here too :) | 07:12 |
| doktorbro | dhx1: Aaah, I understand. But there is no company like Automattic behind wordpress? | 07:13 |
| dhx1 | nope | 07:13 |
| dhx1 | but the threshold for patch acceptance is quite low | 07:13 |
| dhx1 | in that... it works, it makes sense... go ahead :) | 07:14 |
| dhx1 | so it really is quite open to new developers | 07:14 |
| dhx1 | which is why if you check the git commit log you'll see dozens of names (people who find a bug, fix it, and send the patch to us) | 07:14 |
| doktorbro | dhx1: For sure, it's a *bug* tracker ;-) | 07:15 |
| doktorbro | dhx1: ok, I will give Mantis a second chance. | 07:16 |
| doktorbro | dhx1: O.o If I visit http://www.mantisbt.org/demo/my_view_page.php I see the old version Mantis 1.1.5 in the footer. Why? | 07:18 |
| dhx1 | doktorbro: that thing is way too old | 07:19 |
| dhx1 | doktorbro: we really need to get around to setting up some new demo bug trackers | 07:19 |
| doktorbro | dhx1: Yes! | 07:19 |
| dhx1 | doktorbro: I suggest using Google to find examples of other people using MantisBT | 07:20 |
| dhx1 | however, some of those might be old/outdated/particularly bad because of how people modify them, etc | 07:20 |
| doktorbro | dhx1: I will try Mantis in our next big project. Aaahh, I see http://www.mantisbt.org/consulting.php Who offers it? I don't see any name on the page :-( | 07:23 |
| dhx1 | doktorbro: Victor Boctor used to (and perhaps still might) offer those services | 07:25 |
| dhx1 | doktorbro: I assume you are referring to a commercial project? | 07:26 |
| doktorbro | dhx1: our project is not commercial, but our time is money. | 07:27 |
| dhx1 | doktorbro: do you have an existing bug tracking database that needs porting, or is this for a new project? | 07:27 |
| dhx1 | doktorbro: and do you know what sort of time you would allocate to maintenance of the bug tracker? | 07:28 |
| dhx1 | doktorbro: do you have someone (or more than one person) looking after the bug tracker, scheduling side of things, etc | 07:28 |
| dhx1 | I'm not sure how formal your process is | 07:28 |
| dhx1 | I used MantisBT in a Scrum type project quite successfully | 07:29 |
| dhx1 | but we did spend a lot of time getting the bug tracker/project management side of things setup nicely | 07:29 |
| doktorbro | dhx1: New project, 3 people, web development. All I want is: setup Mantis and use it. I don't want to spend time finding bugs in Mantis. | 07:30 |
| dhx1 | doktorbro: what model (if any) are you using? Waterfall, Agile, Scrum... whatever works? | 07:31 |
| dhx1 | doktorbro: do you need source integration, time/resource tracking, project management, etc | 07:31 |
| dhx1 | or is it mostly just for keeping track of bugs and upcoming work? | 07:32 |
| dhx1 | doktorbro: you could probably setup a fairly heavily customised version of MantisBT in 3 days | 07:32 |
| dhx1 | and by that, I don't mean the CSS/look and feel | 07:32 |
| doktorbro | dhx1: I'm not into models. We just do it until it's done :-) Yes, "it mostly just for keeping track of bugs and upcoming work". | 07:33 |
| dhx1 | I refer to renaming stuff like "Target Version" to "Milestone", setting access levels on various sub-projects, etc | 07:33 |
| dhx1 | MantisBT is very easy to install if you're after a fairly default looking thing | 07:33 |
| dhx1 | I would suggest changing the default status levels and access levels to match your needs though | 07:33 |
| dhx1 | (at the minimum) | 07:33 |
| dhx1 | this would require reading through config_defaults_inc.php to see which settings you'd like to/need to change | 07:34 |
| dhx1 | IMO custom fields might cause a little bit of pain at the moment | 07:34 |
| doktorbro | dhx1: I see the point. I will try the default configuration first. | 07:34 |
| dhx1 | doktorbro: http://www.mantisbt.org/bugs/view_all_bug_page.php is basically the default configuration | 07:34 |
| doktorbro | dhx: looks nice, I like it. What is the thing with dollars? | 07:35 |
| doktorbro | dhx1 | 07:36 |
| dhx1 | doktorbro: sponsorship feature... which isn't very useful IMO | 07:37 |
| dhx1 | doktorbro: it allows people to pledge money on an issue | 07:37 |
| dhx1 | doktorbro: someone was actually kind enough to offer me their pledged money on an issue I fixed recently | 07:37 |
| dhx1 | but that is the first time I've heard of it happening | 07:38 |
| dhx1 | (and offer I politely declined btw) :) | 07:38 |
| doktorbro | dhx1: :-( That's why I was asking about company behind. Money is the the only thing people trust. OK, dhx1, If my team is happy, I will give you a feedback, but no money ;-) | 07:41 |
| doktorbro | dhx1: thank you for answering my questions. Good luck! | 07:41 |
| dhx1 | do you mean, you'd only see a company contributing money rather than developer time? | 07:41 |
| dhx1 | from the sounds of things it seems there is quite a case for someone/some people to become "MantisBT consultants" | 07:42 |
| dhx1 | however international borders probably make that hard to do (taxation, etc) | 07:43 |
| doktorbro | dhx1: No, *I* see how it works and I like it. But If a company control the whole process of development, it's a higher level. This is what I'm talking about. | 07:46 |
| dhx1 | doktorbro: oh sorry I see, you're referring to whether your company will use MantisBT for the project | 07:47 |
| dhx1 | I do encourage you to look around before making a decision as you may find yourself better off with something that is less customisable as MantisBT | 07:48 |
| dhx1 | however I still think MantisBT is one of the simplest/fastest ones to use | 07:48 |
| dhx1 | for instance, filters are all shown on the screen at once (as opposed to other bug trackers that need you to click multiple times to add/adjust filters) | 07:49 |
| dhx1 | the reason I went with MantisBT is because it's highly customisable and very easy to hack if you want to change things | 07:49 |
| dhx1 | but for other people that isn't much of a concern... other issues like pretty UI stuff may be more important (for customer facing bug trackers) | 07:50 |
| doktorbro | dhx1: My english is bad, sorry. I will try Mantis for sure. So, back to work. Thank you for the whole information! See you later, if I'm happy or angry ;-) | 07:52 |
| dhx1 | doktorbro: hah ok, cya and good luck :) | 07:52 |
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| SunnyJim | ok HG was working before upgrade now its not, diable async and i can hg in to osgrid but crash as soon as i arrive, any ideas? | 22:50 |
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| dhx1 | ... | 22:54 |
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