Friday, 2010-11-26

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kirillkanuclear_eclipse: way?01:13
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g0rd0nhello06:41
g0rd0ni have mantis 1.2.3 with the latest source integration plugin. it works fine for svn repos, but i am having toruble with a git repo... when i try to import latest/everything, i get this error message:06:43
g0rd0nDatabase query failed. Error received from database was #1048: Column 'author' cannot be null for the query: INSERT INTO mantis_plugin_Source_changeset_table ( repo_id, revision, parent, branch, user_id,06:43
g0rd0ntimestamp, author, message, info, ported, author_email, committer, committer_email, committer_id06:43
g0rd0n) VALUES ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ).06:43
g0rd0nany ideas where the problem could be?06:44
kirillkag0rd0n: ask nuclear_eclipse06:57
* g0rd0n pokes nuclear_eclipse 06:57
kirillkagiallu:Hi06:57
kirillkagiallu: Who has admin's right on mantisforge?06:58
giallukirillka, paulr06:58
kirillkagiallu: one more? I don't see paulr much time. I can update my ssh-key06:59
giallukirillka, I don't know if anyone else has access. I'm surely not07:05
kirillkagiallu: bad :)07:05
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sergztHow I can get Issues via API?07:25
g0rd0nsend something bogus07:37
g0rd0nand you'll get them07:37
sergztI don't understand it. Is any instruction about Mantis API?07:44
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kirillkanuclear_eclipse: ping15:20
nuclear_eclipsekirillka: hi15:21
kirillkanuclear_eclipse: hi.. Can you help me? I can't find Paul. I wont update ssh-open key in mantisforge, but I don't recieve mail15:22
nuclear_eclipsegood luck, I barely ever see him either15:22
nuclear_eclipse=\15:22
kirillkabad news.15:24
kirillkanuclear_eclipse: you don't have admins right on mantisforge?15:25
nuclear_eclipseno15:25
nuclear_eclipsepaul is the only one15:25
kirillkanot good. ok. try connect through mail15:28
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mantisbt_15121hi16:08
mantisbt_15121 I want to setup new Mantis16:08
mantisbt_15121may I know the sequence of Installation16:08
mantisbt_15121i.e. php/apache/mysql and mantis etc...16:08
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mantisbt_15121Hello....16:23
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JamesieHey, Anyone around?22:23
JamesieNobody22:53
Jamesie?22:53
dhx1Jamesie: please just ask a question directly, we'll get around to answering it if you idle here for an answer22:57
JamesieSweet :D22:57
dhx1"Just ask!" :)22:57
JamesieI'm having a problem with getting my mantis to upload large files and I'm having trouble sorting out why. I've set a large max in the config, I've checked my php settings.22:58
JamesieI'm using DISK and mantis 1.2.322:58
dhx1Jamesie: have you ensured that PHP has a maximum allowable POST size that exceeds the file size you're uploading (remembering that there is disparity between units... M in one place can imply megabytes, M in another instance could imply mebibytes)22:59
JamesieI've got upload_max_filesize = 50M and post_max_size = 300M23:00
JamesieI made post extra high while trying to sort out what's wrong, no dice23:00
JamesieI've also got 10000 seconds for input time and execution time23:00
JamesieBeside the upload file field in the bug report, it says max 8000k. Is that just default there? or does it reflect a setting?23:01
dhx1well any one of the settings you've mentioned will limit the maximum upload size23:03
dhx1so they all need to be larger than the file you're uploading23:03
dhx1btw, what file size are you talking about?23:03
JamesieMy tester file is only 8mb for now. The max I'll probably be looking at will be 50-60 in the future.23:03
dhx18000k != 8M23:04
Jamesie6mb works, but 8+ will not.23:04
JamesieI'm aware of that :) But all of the settings that I've seen talked about in the forums I've upped to 20+mb23:04
dhx1try this:23:05
dhx1config_inc.php:23:05
dhx1$g_max_file_size = 50000000;23:05
dhx150MB (not MiB)23:05
Jamesieit's already at 20000000 but I'll see if 50mb changes anything23:05
dhx1hmmm23:05
dhx1the form should update itself to say that the limit is now 50000k instead of 8k23:05
Jamesiewould $g_upload_bug_file_threshold have anything to do with it?23:08
JamesieI don't have a setting for it but I've seen it in a post somewhere. I'll test it in a second. I accidently wiped my database vars from my config and have to put them back :P23:09
dhx1ah well database variables override those from config_inc.php so it possible that is where it was getting the 8k from23:11
dhx1the threshold is not the issue here... that is simply "who" can upload files, not the size of those uploaded files23:11
Jamesiegotcha. There. up and running again. database stuff is back :)23:12
dhx1:)23:13
JamesieI just checked my config_defaults_inc and did a search for 8000 and nothing's come up.23:14
dhx1do a search for max_file_size instead23:15
Jamesiewhich .php file is it that writes that 8000k max on the bug report screen? I will do a check for what variable it's referencing.23:15
dhx1and check your database config to ensure that max_file_size is not set there23:15
dhx1$t_max_file_size = (int)min( ini_get_number( 'upload_max_filesize' ), ini_get_number( 'post_max_size' ), config_get( 'max_file_size' ) );23:17
dhx1from bug_file_upload_inc.php23:17
Jamesiemax_file_size is 50000000 in config_default_inc23:17
dhx1it might be best to add:23:17
dhx1print_var(ini_get_number( 'upload_max_filesize' ));23:18
dhx1oops23:18
dhx1var_dump(ini_get_number( 'upload_max_filesize' ));23:18
dhx1var_dump(ini_get_number( 'post_max_size' ));23:18
dhx1var_dump(config_get( 'max_file_size' ));23:18
dhx1die();23:18
dhx1just under the $t_max_file_size line23:19
dhx1then see what the server is returning for those 3 values23:19
JamesieBingo.23:20
Jamesiepost_max_size is the 800000023:20
dhx1yep, PHP configuration issue23:20
Jamesiestrange. is post_max_size = 300M not correct for my php.ini?23:21
dhx1probably best to restart php-fpm/your web server/etc23:21
JamesieI'm not sure how to do that :P23:21
dhx1if you're using mod_php or a pool of PHP processes then you'd need to restart those processes to reread the new setting23:21
dhx1I assume you can restart the web service?23:22
JamesieNo idea :P I'm a C# XNA programmer.23:22
dhx1so it's running on IIS?23:22
JamesieI just grabbed the ftp access from my friend's web hosting control panel23:22
dhx1ah ok, shared hosting perhaps23:23
JamesieYep.  The company is called 1&123:23
dhx1in which case, I assume you have administrator access to change php.ini?23:23
dhx1ah maybe not23:23
dhx1shared hosts don't let you change values in php.ini23:23
dhx1what you can try to do is this...23:23
dhx1in config_inc.php place this line:23:23
JamesieI don't think I get access to the base php.ini but when I run phpinfo it shows as referencing my php.ini from my mantis folder23:24
dhx1ini_set( 'post_max_size', '300M' );23:24
JamesieUnless they don't let me override that particular variable23:24
dhx1and see if that fixes it23:24
dhx1if they're using safe mode (old deprecated versions of PHP) or have disabled the setting of certain variables/use of functions/classes then it may not be possible without talking to the host23:25
Jamesieno dice23:25
JamesieThe default php version isn't PHP5. I had to use a .htaccess to make it use PHP5. Not sure if that helps any.23:26
dhx1you will probably need to ask your host to help you increase the post_max_size variable in PHP then23:26
dhx1it'll be very specific to the environment they've setup for the shared hosting23:26
JamesieBummer. Well this definately illuminates a few things. Nothing like running in to a big issue on day 1 of learning PHP :P23:27
dhx1shared hosts are a pain to deal with23:27
JamesieI'll fire them an e-mail and see what they say.23:28
JamesieThanks so much for the help by the way.23:28
dhx1no problem, hope it works out OK23:29
dhx1it seems you've configured MantisBT ok :)23:29
dhx1MantisBT 1.3.x (the next major release) includes a new /admin/check/ interface to help people diagnose problems with their environment and configuration23:29
dhx1so it tells you whether the file upload settings are valid23:30
JamesieAt least I half know what I'm doing :)23:31
JamesieIs there a .htaccess override for post_max_size?23:31
dhx1not too sure on that sorry23:32
dhx1usually ini_set( ... ) is a better approach23:32
JamesieAlright. Thanks a bunch for the help :D23:32
dhx1it tells PHP directly to update the configuration value for the current page load23:32
dhx1it seems like they may have disabled that ability for you23:32
JamesieBuggers.23:33
dhx1they should be able to sort it out for you23:33
dhx1if not, I'd probably move hosts to one which is more competent23:33
JamesieSounds like a good plan. I just fired them an e-mail. Looks like this will have to wait until tomorrow.23:39
JamesieThanks again :D23:39
JamesieTake care.23:39
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dhx1ok all the best :)23:41

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