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| mantisbt_62840 | Hi.. | 02:23 |
|---|---|---|
| mantisbt_62840 | I am trying to Integrate Mantis with Testlink and am facing MySQL version issues.. | 02:24 |
| mantisbt_62840 | could anyone please be able to help me with it.. | 02:24 |
| mantisbt_62840 | ?? | 02:24 |
| mantisbt_62840 | Anybody there who could assist me in resolving the stated issue?? | 02:30 |
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| dhx1 | mantisbt_62840: got any error messages, technical details, etc handy? | 03:43 |
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| mantisbt_62840 | It gives the MySQL version error.. | 04:32 |
| mantisbt_62840 | have updated http://www.mantisbt.org/bugs/view.php?id=12927#c29120 | 04:33 |
| dhx1 | mantisbt_62840: it sounds like your MantisBT has mixed up files from different releases | 04:35 |
| dhx1 | I *strongly* suggest backing up your directory | 04:35 |
| dhx1 | placing a fresh copy of MantisBT in its place | 04:35 |
| dhx1 | copying the configuration file(s) back again | 04:35 |
| dhx1 | and upgrading the database if the login page tells you to do so | 04:36 |
| dhx1 | or is this error occurring for a fresh install? | 04:36 |
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| singha | mantisbt_62840 is me.... | 04:40 |
| dhx1 | ok | 04:46 |
| dhx1 | please use "dhx1" in your messages so I get an alert :) | 04:46 |
| dhx1 | singha: | 04:46 |
| singha | I have pinged you seperately as well... | 04:47 |
| singha | but still would take care of it.. | 04:47 |
| singha | going forward .. | 04:47 |
| singha | Is there a work around to fix the stated MySQL version problem.. | 04:47 |
| dhx1 | did you did my response above? | 04:47 |
| singha | wasn't getting any messages that is why loggedin again.. | 04:48 |
| dhx1 | the error message you're seeing, “Fatal error: Call to undefined function require_api() in C:\xampp\htdocs\mantisbt-1.2.5\admin\install.php on line 35”, is unrelated to MySQL | 04:48 |
| singha | okies.. | 04:48 |
| dhx1 | <dhx1> mantisbt_62840: it sounds like your MantisBT has mixed up files from different releases | 04:48 |
| dhx1 | <dhx1> I *strongly* suggest backing up your directory | 04:48 |
| dhx1 | <dhx1> placing a fresh copy of MantisBT in its place | 04:48 |
| dhx1 | <dhx1> copying the configuration file(s) back again | 04:48 |
| dhx1 | <dhx1> and upgrading the database if the login page tells you to do so | 04:48 |
| dhx1 | <dhx1> or is this error occurring for a fresh install? | 04:48 |
| singha | I get this error when the default install.php is replaced with the one attached in mantis defect.. | 04:48 |
| dhx1 | have you replaced all of MantisBT or just install.php? | 04:49 |
| dhx1 | in particular, ./core.php | 04:49 |
| singha | this error is occuring for a fresh installation.. | 04:49 |
| dhx1 | hmm ok | 04:49 |
| dhx1 | it shouldn't be doing that... | 04:49 |
| dhx1 | search core.php for "require_api" | 04:49 |
| dhx1 | and see if the function is defined there | 04:50 |
| singha | okies.. | 04:50 |
| dhx1 | "fresh installation" = not over the top of an existing installation? | 04:50 |
| singha | yes... it is a fresh installation on a new machine all together.. | 04:50 |
| dhx1 | ok | 04:51 |
| singha | couldn't locate "require_api" in core.php | 04:51 |
| singha | can you share the correct core.php file.. | 04:51 |
| singha | I'll try replacing it.. | 04:51 |
| dhx1 | oh my fault... require_api() comes from mantisbt 1.3.x, not 1.2.5 | 04:51 |
| dhx1 | so your install.php is the wrong version | 04:52 |
| singha | okies.. | 04:52 |
| singha | can I have the correct version of it.. | 04:52 |
| dhx1 | delete your MantisBT directory | 04:52 |
| dhx1 | and extract this in place: | 04:52 |
| singha | ?? | 04:53 |
| singha | can you provide the link etc from where I can download the correct Mantis BT directory.. | 04:53 |
| dhx1 | http://sourceforge.net/projects/mantisbt/files/mantis-stable/1.2.5/mantisbt-1.2.5.tar.gz/download | 04:53 |
| dhx1 | actually because you're on Windows... use this download instead: | 04:54 |
| dhx1 | http://sourceforge.net/projects/mantisbt/files/mantis-stable/1.2.5/mantisbt-1.2.5.zip/download | 04:54 |
| singha | okies.. will try it... | 04:54 |
| singha | am trying it right away.. | 04:54 |
| singha | I downloaded the same file at the first place as well.. | 04:55 |
| singha | but still would try doing it again.. | 04:55 |
| singha | replaced it.. | 04:57 |
| singha | should I try configuring it again now.. | 04:57 |
| singha | or anything further changes to any file is expected before initiating the integration configuration | 04:58 |
| singha | ? | 04:58 |
| singha | <dhx1>: getting the same error again - "MySQL 4.1.0 or later is required for installation." | 04:59 |
| singha | Hi dhx1... | 05:03 |
| singha | @ dhx1: are you there?? | 05:09 |
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| dhx1 | ok, which version are you using? | 05:15 |
| singha | It is 1.2.5 | 05:15 |
| dhx1 | sorry | 05:15 |
| dhx1 | 1.2.5 didn't contain the fix :( | 05:15 |
| dhx1 | download the nightly snapshot of the 1.2.x branch @ http://git.mantisbt.org/?p=mantisbt.git;a=snapshot;h=d655c4b4227eb6e23fb0bdb55698c6ad63aa0c8f;sf=tgz | 05:16 |
| dhx1 | and extract that | 05:16 |
| dhx1 | it contains the fixed file as per commit http://git.mantisbt.org/?p=mantisbt.git;a=commit;h=a4774043a8042f6bf9e06885984bca709894e3bb | 05:16 |
| singha | it is a tar format.. | 05:16 |
| singha | so is it applicable for windows as well.. | 05:17 |
| singha | it worked but now the error turned to "Does administrative user have access to create the database? ( Access denied for user 'admin'@'localhost' to database 'bugtracker' )" | 05:19 |
| dhx1 | it is | 05:20 |
| dhx1 | setup a MySQL limited user account with a new password | 05:20 |
| dhx1 | and use that instead | 05:20 |
| dhx1 | don't use admin/root accounts :) | 05:20 |
| singha | okies.. | 05:27 |
| singha | Hi dhx1.. | 05:54 |
| singha | thanks for the help and assistance it worked so far.. | 05:54 |
| dhx1 | :) | 05:56 |
| singha | but now I am getting "Your account may be disabled or blocked or the username/password you entered is incorrect." error for mantis loggin... | 05:58 |
| singha | any clues on it... | 05:58 |
| singha | I did create a new user in the mantis_user_table... | 05:58 |
| singha | with access level value as 10.. | 05:58 |
| singha | but that also didn't allow me login.. | 05:59 |
| singha | and gave the same error.. | 05:59 |
| singha | I need one admin mantis ID via which I can control the users.. | 05:59 |
| singha | oops sry missed to mention ur name again.. sry dhx1 | 06:00 |
| singha | Hi dhx1... could you please assist me in configuring a email server or any alternate way to generate a admin user for Mantis... | 06:11 |
| singha | dhx1 : could you please assist me in configuring a email server or any alternate way to generate a admin user for Mantis... | 06:25 |
| dhx1 | singha: back | 06:37 |
| dhx1 | singha: the default login after install is "administrator" with password "root" | 06:38 |
| dhx1 | singha: access level 10 is "guest" by default, so you're actually looking for "90" I think (administrator) | 06:38 |
| dhx1 | 0 = anybody, 100 = nobody afaik | 06:38 |
| singha | I accidentally deleted that user... | 06:41 |
| singha | :( | 06:41 |
| dhx1 | the passwords are also not stored in plaintext | 06:41 |
| singha | yes the seem to be encrypted.. | 06:41 |
| singha | dhx1: can I manually create a new admin user as I accidentally deleted the default admin user... | 06:46 |
| dhx1 | yeah you can | 06:47 |
| singha | could you assist me on the steps for it.. | 06:47 |
| singha | the emails are also not being triggered.. | 06:47 |
| dhx1 | $upgrade[] = Array('InsertData', Array( db_get_table('mantis_user_table'), | 06:48 |
| dhx1 | "(username, realname, email, password, date_created, last_visit, enabled, protected, access_level, login_count, lost_password_request_count, failed_login_count, cookie_string) VALUES | 06:48 |
| dhx1 | ('administrator', '', 'root@localhost', '63a9f0ea7bb98050796b649e85481845', '" . installer_db_now() . "', '" . installer_db_now() . "', '1', '0', 90, 3, 0, 0, '" . | 06:48 |
| dhx1 | md5( mt_rand( 0, mt_getrandmax() ) + mt_rand( 0, mt_getrandmax() ) ) . md5( time() ) . "')" ) ); | 06:48 |
| singha | okies.. | 06:48 |
| singha | thanks.. | 06:48 |
| singha | will try it right away.. | 06:48 |
| dhx1 | so basically... hash a random string for the value of cookie_string, create an md5 (I think) of the password | 06:48 |
| dhx1 | that line of code won't execute by itself though | 06:49 |
| dhx1 | with emails, you'll need to modify config_inc.php quite intensively to get it working | 06:49 |
| dhx1 | and it depends a lot on the email server you're sending the emails through | 06:49 |
| singha | I referred http://www.mantisbt.org/forums/viewtopic.php?f=3&t=15398 for email config.. | 06:52 |
| singha | and used gmail server itself.. | 06:53 |
| dhx1 | ok | 06:55 |
| singha | but it doesn't seem to work.. | 06:57 |
| singha | I preffer configuring my office ID but would try gmail prior to going for it.. | 06:57 |
| dhx1 | are you receiving any emails? | 06:58 |
| dhx1 | signup confirmation, notifications, etc? | 06:58 |
| singha | nops not yet | 07:04 |
| singha | Hi dhx1: Also I don't have any DB table for /** The DB password to use for connecting to the mantis db */ required for integrating Mantis to TestLink... | 07:10 |
| singha | Do I need to create a new table for it?? | 07:10 |
| singha | dhx1: Can we go step by step.. if you don't mind... | 07:11 |
| singha | primarily would like to integrate both the tools.. | 07:11 |
| singha | then would prefer configuring the email host.. | 07:11 |
| singha | if that is fine with you.. | 07:11 |
| dhx1 | I've never used TestLink... so can't really help with that side of things | 07:26 |
| singha | okies.. | 07:26 |
| singha | no issues.. | 07:26 |
| singha | can you please recommend some one for that?? | 07:26 |
| singha | also can you please help me configuring the email server for Mantis | 07:27 |
| dhx1 | does TestLink use SOAP? how did you plan on integrating it? | 07:29 |
| singha | don't have much idea about it.... | 07:30 |
| singha | but I think it do use SOAP.. | 07:30 |
| singha | have been asked to do so... | 07:30 |
| singha | dhx1 : How can we configure an email server for mantis?? | 07:33 |
| dhx1 | singha: as you would any other email server... MantisBT works with standard SMTP servers | 07:53 |
| singha | dhx1: but how and from where can we configure it ?? | 07:59 |
| singha | for mantis | 08:00 |
| dhx1 | see config_defaults_inc.php for a full list of options available | 08:00 |
| dhx1 | in particular, search for "email" and check the configuration options nearby | 08:00 |
| dhx1 | also see http://docs.mantisbt.org/master/en/administration_guide/admin.config.email.html | 08:01 |
| singha | Thanks dhx1 for all your help and support .. it was really nice talking to you... | 08:15 |
| singha | I would be leaving for the day now and might disturb you again tomorrow.. | 08:15 |
| singha | thanks again.. | 08:15 |
| dhx1 | no problem, just leave a message if I'm not here | 08:49 |
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