Wednesday, 2011-08-24

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Josh__hello15:23
Josh__I'm thinking about moving my Mantis v1.0.8 > 1.2.7.15:24
Josh__Is there anything I should know about making that transition?15:24
Josh__also I have 2 other quick questions15:24
Josh__1.  Is it possible to send a follow up email to the user after their issue is closed?15:25
Josh__2. What's involved in getting the chat enabled?15:26
Josh__ok, one more question...15:27
Josh__3.  In the latest v1.2.7 can you assign a user to the issue in the Report Issue screen?15:28
jreeseJosh__: about the upgrade, just make sure you back up your database and all of your mantisbt files before you do so, in case something goes wrong, otherwise just follow the instructions in 1.2.7's doc/INSTALL15:28
Josh__ok, well... I'd say that's a best practice and I wouldn't ever do it any other way :)15:28
jreese2: what chat do you mean?  the IRC Chat option on mantisbt.org?15:29
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jreese3: depends on your access level and configured thresholds, but yet15:29
Josh__is there an integrated chat feature in the newer version?15:29
jreeseno15:29
Josh__ah15:30
Josh__ok15:30
jreeseclosest is a plugin for 1.2 that gives you a web client that connects to an existing IRC server15:30
Josh__and #3 if access is given the reporter can assign a staff member to the issue at the time of issue creating15:30
jreeseyes15:31
Josh__plugin interesting...15:31
Josh__ok, #3 great!15:31
Josh__what about follow up emails?15:31
Josh__if we close an issue can an email be automatically sent to the user who had the issue?15:32
jreeseI believe you can, but requires modifying the g_notification_flags option15:32
Josh__hmm.... can you tell me more about the g_notification_flags option?15:33
jreesethe default values are in config_defaults_inc.php, along with some documentation on how it works, just copy it into your config_inc.php and modify as needed15:34
Josh__that's great I'll try that15:36
Josh__ Is there any reason why I wouldn't want to upgrade to v1.2.7?15:36
jreeseyou like running an insecure version? :P15:37
Josh__is it not secure?15:37
Josh__ur funny15:38
jreese1.0.x doesn't have any of the major security improvements that 1.1.x and 1.2.x have15:38
jreesebut as far as I know, there's no reason to not upgrade15:38
Josh__we don't really have any security concerns but why would those security improvements not be implemented into the latest version?15:39
jreesethey are, my point was that 1.0.8 is insecure compared to 1.215:40
jreese /jokefail15:41
Josh__hahaha15:43
Josh__I get it15:43
Josh__great. jreese thanks you so much!15:44
jreeseyou're welcome15:47
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