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Josh__ | hello | 15:23 |
---|---|---|
Josh__ | I'm thinking about moving my Mantis v1.0.8 > 1.2.7. | 15:24 |
Josh__ | Is there anything I should know about making that transition? | 15:24 |
Josh__ | also I have 2 other quick questions | 15:24 |
Josh__ | 1. Is it possible to send a follow up email to the user after their issue is closed? | 15:25 |
Josh__ | 2. What's involved in getting the chat enabled? | 15:26 |
Josh__ | ok, one more question... | 15:27 |
Josh__ | 3. In the latest v1.2.7 can you assign a user to the issue in the Report Issue screen? | 15:28 |
jreese | Josh__: about the upgrade, just make sure you back up your database and all of your mantisbt files before you do so, in case something goes wrong, otherwise just follow the instructions in 1.2.7's doc/INSTALL | 15:28 |
Josh__ | ok, well... I'd say that's a best practice and I wouldn't ever do it any other way :) | 15:28 |
jreese | 2: what chat do you mean? the IRC Chat option on mantisbt.org? | 15:29 |
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jreese | 3: depends on your access level and configured thresholds, but yet | 15:29 |
Josh__ | is there an integrated chat feature in the newer version? | 15:29 |
jreese | no | 15:29 |
Josh__ | ah | 15:30 |
Josh__ | ok | 15:30 |
jreese | closest is a plugin for 1.2 that gives you a web client that connects to an existing IRC server | 15:30 |
Josh__ | and #3 if access is given the reporter can assign a staff member to the issue at the time of issue creating | 15:30 |
jreese | yes | 15:31 |
Josh__ | plugin interesting... | 15:31 |
Josh__ | ok, #3 great! | 15:31 |
Josh__ | what about follow up emails? | 15:31 |
Josh__ | if we close an issue can an email be automatically sent to the user who had the issue? | 15:32 |
jreese | I believe you can, but requires modifying the g_notification_flags option | 15:32 |
Josh__ | hmm.... can you tell me more about the g_notification_flags option? | 15:33 |
jreese | the default values are in config_defaults_inc.php, along with some documentation on how it works, just copy it into your config_inc.php and modify as needed | 15:34 |
Josh__ | that's great I'll try that | 15:36 |
Josh__ | Is there any reason why I wouldn't want to upgrade to v1.2.7? | 15:36 |
jreese | you like running an insecure version? :P | 15:37 |
Josh__ | is it not secure? | 15:37 |
Josh__ | ur funny | 15:38 |
jreese | 1.0.x doesn't have any of the major security improvements that 1.1.x and 1.2.x have | 15:38 |
jreese | but as far as I know, there's no reason to not upgrade | 15:38 |
Josh__ | we don't really have any security concerns but why would those security improvements not be implemented into the latest version? | 15:39 |
jreese | they are, my point was that 1.0.8 is insecure compared to 1.2 | 15:40 |
jreese | /jokefail | 15:41 |
Josh__ | hahaha | 15:43 |
Josh__ | I get it | 15:43 |
Josh__ | great. jreese thanks you so much! | 15:44 |
jreese | you're welcome | 15:47 |
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